No app, no entry: How the digital world is failing those without tech. The elderly, the poor and the unbanked are among the marginalised groups being excluded from our #cashless society.
“…improved efficiency doesn’t necessarily lead to greater wellbeing.”
https://www.theguardian.com/technology/2023/aug/20/no-app-no-entry-how-the-digital-world-is-failing-the-non-tech-savvy
#DigitalExclusion #DigitalProducts #SystemDesign